Abercrombie & Fitch at Emerald Square Mall

After leaving the Hollister Co. at Emerald Square Mall we saw Abercrombie & Fitch directly across from it. I love Abercrombie’s Chase cologne and went into this store to purchase some. I was very pleased to find this Abercrombie & Fitch store wheelchair friendly and accessible. Abercrombie & Fitch owns Hollister Co and should make their Hollister Co. stores fully accessible too.

The entrance is easy to access for it is wide open with no barriers; the aisles are wide and I found I could easily access all the clothing for sale; I could easily reach the clothes hanging on racks or set on accessible display tables; the cologne was easy to reach as well. There were a few links of london clothing racks with sales items hanging on them that blocked access in a few areas; yet a very kind salesperson moved them quickly and easily for they were on wheels.

I found the lighting is good and easy to see. The dressing rooms are larger and wheelchair accessible; the door handles are lever handles which are easy to open; and there are safety grab bars on the wall as required.

The cashier counter is of a perfect wheelchair accessible height. The only problem I noticed is the ATM/Debit/Credit Card/ Transaction Machine is set too high on this counter and impossible for a customer in a wheelchair to reach. The sales girl was very kind, courteous, respectful and helpful.

I give Abercrombie & Fitch at Emerald Square Mall FOUR STARS for wheelchair accessibility. In order to earn the Fifth Star they would simply need to lower the ATM/Debit/Credit Card/ Transaction Machine to an accessible height on the cashier counter. I also suggest that all clothing racks with sales items are kept out of the aisles so that they don’t block wheelchair access.